Veterans’ Home Care (VHC) Services and RSL LifeCare

RSL LifeCare is pleased to announce that Veterans’ Home Care (VHC) Services are now available to all veterans across NSW and the ACT through RSL LifeCare

Veterans’ Home Care (VHC) is designed to help veterans to continue living at home by providing a small amount of practical help. VHC services include:

• Domestic Assistance
• Personal Care
• Safety-related Home and Garden Maintenance
• Respite Care
• Coordinated Veterans’ Care (CVC) Social Assistance

These services attract a small co-payment (excluding Respite Care)

Veterans’ Home Care Services can be used in conjunction with Home Care Packages or the Commonwealth Home Support Programme (CHSP) which may provide additional assistance not available under VHC. RSL LifeCare at Home is also able to provide these services.

Eligibility

If you are a Gold or White card holder living at home and have been assessed as needing home care assistance by a VHC Assessment Agency, you may be eligible for support through VHC.

Some restrictions may apply to accessing the full range of VHC services. The VHC Assessment Agency will advise you of your eligibility for an assessment for VHC services.

How to access VHC services

You must have an assessment by a VHC assessor who will discuss your circumstances to identify the range of services that may be needed. Most assessments are done over the phone, however if the VHC assessor determines that an assessment in the home may be of more benefit than over the phone, they will arrange a time and day suitable to you.

To arrange an assessment call a VHC Assessment Agency on 1300 550 450.

Note: Calls should be made from a landline telephone, as calls from a mobile phone cannot be connected to your nearest local VHC Assessment Agency.