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What is RSL Life Care? Find out

We’ll help you get the best outcome for your situation.

We understand the process for lodging claims with Department of Veterans’ Affairs can often be time consuming and stressful. It’s also an important part of ensuring you are set up for life after service, and also provides a sense of recognition and respect for the contribution you made during your service.

Independent advice on making a claim

We take a personal approach to every person’s case. Our trained staff can offer information and advice on the process of making a DVA claim, as well as the government legislation that covers veterans’ compensation.

Help lodging DVA claims

We can help by making the DVA claims lodgement process as easy as possible. We can support you through the entire claims lodgement process or take the lead and manage the process for you.

Help appealing a rejected DVA claim

We can also help appealing a rejected claim. This includes advocating on your behalf at the Veterans’ Review Board or alternative dispute resolution.

Meet with us in person or virtually

We can help by making the DVA claims lodgement process as easy as possible.

For in person meetings, here are the locations that you can meet with us, by appointment:

  • ANZAC House in Sydney CBD (Level 11/175 Pitt St, Sydney NSW 2000) – Mondays
  • Alstonville (Shop 34 The Plaza, Robertson St, Alstonville NSW 2477) – Tuesdays (fortnightly)
  • Dee Why RSL (Level 4/932 Pittwater Rd, Dee Why NSW 2099) – Mondays
  • Newcastle (984B Hunter Street, Newcastle West NSW 2302 – Thursdays
  • Nowra Veteran Wellbeing Centre (124 Wallace St, Nowra NSW 2541) – Thursdays
  • Riverina Veteran Wellbeing Centre (240 Baylis St, Wagga Wagga NSW 2650) – Thursdays

For current-serving members, we are on the following bases, by appointment:

  • Garden Island – Tuesdays
  • Holsworthy Barracks – Thursdays
  • HMAS Albatross – Tuesdays
  • Kapooka – Tuesdays
  • RAAF Base Richmond – Thursdays
  • Lone Pine Barracks Singleton – Tuesdays (fortnightly)
  • RAAF Base Williamtown – Tuesdays (fortnightly)

We also offer assistance with claims via phone and video conference, so no matter where you are in the state, we can provide the same professional service.

Help accessing mental health treatment

Anyone with at least one day of service in the ADF is able to receive treatment for mental health conditions through the Department of Veterans’ Affairs, even if the condition has not been accepted as service related.

We can provide independent advice on preparing claims, as well as what you can access before a claim is accepted.

It has been a long road and my advocate has done well with my claims so far...your employees do make a difference, thank you.


Other ways we can help

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Are you ready to explore a new operations role with extra benefits?

Take your career in a new direction RSL LifeCare.

Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

Contact Homes for Heroes today