Queanbeyan Veteran and Family Hub

Our office is now open, and is located at 251 Crawford Street, Queanbeyan.

RSL LifeCare is pleased to announce that we have secured a location for our permanent Queanbeyan Veteran & Family Hub, and our team is now working to finalise the details.

This Hub has been made possible thanks to a grant from the Department of Veterans’ Affairs, and in partnership with RSL NSW.  Check out the designs for the Hub which were shared in October 2024.

Hiring Update – Queanbeyan Team

We are now hiring for a Claims Advisor. If you know someone who would be suitable for this role, please share this job advertisement.

We are also hiring for an Engagement and Community Officer.  If you’re interested, or know someone who would be suitable, please encourage them to apply.

Community consultation is key

We are working closely with the local veteran and family community to ensure our services meet the local veteran community needs.  We conducted a Community Consultation in August 2024, where we discussed the design of the hub, the services that would be available, and importantly what is important to local veterans.

A copy of the presentation which was shared at the Community Consultation event is available here.

Committed to delivering what the veteran community needs and wants

We met with 40 local veterans and family members on 28 August 2024.  We wanted to hear first-hand what was important to you, so we could ensure we are delivering a relevant and meaningful service to the veteran community.

Local veterans want connection and community, as well as advice on how to complete claims for the Department of Veterans’ Affairs, wellbeing support and more.

Respondents also indicated that it’s important to have specific accessibility and physical attributes of the Hub, to make it appealing and useful for all veterans and their families.

These are the accessibility features that were cited by the respondents:

We are excited to keep you updated on the progress of the Queanbeyan Veteran & Family Hub.

Your feedback is important to us so that we can deliver the best services possible.  Please share your feedback here.

Our efforts are proudly supported by funds from RSL NSW and its sub-Branches, and the services we provide would not be possible without the generous support of our donors.  

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