Queanbeyan Veteran and Family Hub

RSL LifeCare is pleased to announce that we have secured a location for our Queanbeyan Veteran & Family Hub, and our team is now working to finalise the details.

The Hub will be located at 251 Crawford Street Queanbeyan, and we expect it to be operational by early 2025.

This Hub has been made possible thanks to a grant from the Department of Veterans’ Affairs, and in partnership with RSL NSW.  We were notified of the successful Grant Application in January 2024.

In October 2024, the designs were unveiled for this Hub.

Hiring Update – Queanbeyan Team

We are now hiring for a Claims Advisor for our Queanbeyan Veteran and Family Hub.  If you know someone who would be suitable for this role, please share this job advertisement.

Community consultation is key

We are working closely with the local veteran and family community to ensure our services meet the local veteran community needs.  We conducted a Community Consultation in August 2024, where we discussed the design of the hub, the services that would be available, and importantly what is important to local veterans.

A copy of the presentation which was shared at the Community Consultation event is available here.

Committed to delivering what the veteran community needs and wants

We met with 40 local veterans and family members on 28 August 2024.  We wanted to hear first-hand what was important to you, so we could ensure we are delivering a relevant and meaningful service to the veteran community.

Local veterans want connection and community, as well as advice on how to complete claims for the Department of Veterans’ Affairs, wellbeing support and more.

Respondents also indicated that it’s important to have specific accessibility and physical attributes of the Hub, to make it appealing and useful for all veterans and their families.

These are the accessibility features that were cited by the respondents:

We are excited to keep you updated on the progress of the Queanbeyan Veteran & Family Hub.

Your feedback is important to us so that we can deliver the best services possible.  Please share your feedback here.

Our efforts are proudly supported by funds from RSL NSW and its sub-Branches, and the services we provide would not be possible without the generous support of our donors.  

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