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Department of Veteran Affairs Home Care Services

Last updated 20 Apr, 2024

Veteran care is the very foundation of our mission at RSL LifeCare.

For over 100 years we have cared for the veterans of every campaign in which Australia has been involved from the Boer War to Afghanistan, not forgetting our peacekeeping forces, service career personnel and war widows.

We specialise in caring for the particular needs of veterans in our community; we understand their service, their sacrifice and the impact both may have had on their lives and the lives of their loved ones.

RSL LifeCare at Home is a registered provider of the Department of Veterans’ Affairs (DVA)

Community Nursing Program Veterans' Home Care

Community Nursing Program

What is the DVA Community Nursing Program?

The DVA Community Nursing Program provides veterans, war widows and widowers (entitled persons) with access to a range of quality health care and related services, including home community nursing services.

The program aims to enhance the independence and health outcomes of veterans, thus enabling you to remain in your own home for longer. The Community Nursing Program is delivered by registered nurses, enrolled nurses and nursing support staff. Kinds of care include nursing care and personal care.

To be eligible to receive community nursing services for an assessed clinical need, you must hold a Gold or a White DVA health card.

How is the cost of the DVA Community Nursing Program covered?

This service is subsidised by the Department of Veterans’ Affairs. There is no direct cost associated with the program if you are eligible to receive community nursing.

Where do I start?

  1. To be eligible for community nursing you need to have a written referral provided to a community nursing approved provider from your GP, a treating doctor in hospital, a hospital discharge planner, or the Veterans’ Home Care Assessment Agency.
  2. Call LifeCare at Home on 1300 853 146 or email us via the form. We will work in partnership with you to commence and deliver your care.


Veterans’ Home Care

What is the DVA Veterans’ Home Care Services (VHS)?

Veterans’ Homes Care (VHC) is a Department of Veterans’ Affairs (DVA) program designed to assist veterans and war widows/widowers needing a small amount of practical help around the home to maintain health, well-being and independence. It is not designed to meet complex or high-level care needs.

What services can RSL Lifecare at Home provide under Veterans’ Home Care?

Veterans’ Home Care is designed to help veterans to continue living at home by providing a small amount of practical help. Services include:

  • Domestic Assistance
  • Personal Care
  • Respite Care
  • Social Assistance

How is the cost of Veterans’ Home Care covered?

Small co-payments apply and are minimal contributions towards the cost of providing the service.

Where do I start?

  1. Call the VHC Assessment Agency on 1300 550 450 to determine eligibility and if eligibility assess your needs
  2. Once approved, choose your service provider of your choice
  3. You will receive your care plan detailing your services. A copy of your care plan will be also sent to your approved service provider
  4. Your approved service provider will contact you to discuss the best times and days for your services
  5. Call LifeCare at Home on 1300 853 146 or email us via the form. We will work in partnership with you to commence and deliver your care.

What if I need more help at home?

We are here to help. LifeCare at Home provides a wide range of services under other programs that may benefit your needs. These include: Home Care Packages, Commonwealth Home Support Program or Private Services.

Contact our friendly home care team

Call us on 1300 853 146, or complete the form below to get started.

Private and Government Funding Options

RSL LifeCare at Home provide both private funded services and government funded programs to help you enjoy life and remain living independently in your home and the community.

Our team are home and community specialist in navigating the aged care funding system and are committed to assisting you to make informed choices.

RSL LifeCare at Home are an approved provider to deliver the following government funded services.

Government Funded

Home Care Packages (HCP)

Commonwealth Home Support Program (CHSP)

Department of Veteran Affairs Home Care

Home Care Packages (HCP)

  • Level 1 – Level 4 Packages

Commonwealth Home Support Program (CHSP)

  • Domestic Assistance
  • Flexible Respite
  • In-Home Nursing
  • Allied Health and Therapy Services
  • Personal Care
  • Social support – Individual and groups

Department of Veteran Affairs Home Care

  • Veterans Home Care
  • DVA Community Nursing Program

Learn more

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We’ll help you understand your options.

We can help you talk through your situation and advise on what your best options would be.
The advice is free and we will always put your needs first.

Talk to a caring team member today.

Call 1300 853 146

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Are you ready to explore a new operations role with extra benefits?

Take your career in a new direction RSL LifeCare.

Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

Contact Homes for Heroes today