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Home › Home Care › ACAT Assessment Process
What is RSL Life Care? Find out

ACAT Assessment Process – the Aged Care Assessment Team

There are a variety of government programs through which you may be able to receive funding
for your care.

We understand this process can be very daunting, so we’ve put together the easy guide to help guide you through the process.

How to access Home Care

You can contact us at any stage and our friendly team will happily walk you through
and guide you on each step of the way.

If you haven’t started exploring subsidised care OR are still in the process of getting
your Aged Care assessment it is still possible to provide care for you now while
you wait with Private services. Speak with us to find out how we can help you.

Private home care services

All of our Home Care services are also available via our Private home care services, which you can access right away.  No ACAT assessment is required.

ACAT Assessment Process

Call our friendly team  on 1300 853 146 to support you through the process:

1.
Register with My
Aged Care

Call 1800 200 422 or visit My Aged Care. They will register your details and refer you to your local Aged Care Assessment Team (ACAT).

People often want to know “How can I receive government-subsidised aged care services?”

Click here to find out about eligibility guidelines from My Aged Care.

2.
Arrange an income
assessment 

This is conducted by the Department of Human Services (DHS). This is a separate assessment to determine if you’re eligible for government assistance with your aged care costs.

3.
Arrange your ACAT
Assessment

Soon after you have registered with My Aged Care, you will be contacted by your local ACAT to arrange an assessment in your own home or hospital (if you have been admitted). This will be to determine your aged care needs and recommend services that will suit your needs best.

4.
Receive your ACAT
Assessment outcome

You will be contacted via letter to outline the type of care you have been approved to receive. This may be for Aged Care, Home Care Package (HCP) or the Commonwealth Home Support Program (CHSP)

5.
Confirmation you are
on the wait-list

Depending on what funding you are eligible for, you may need to wait some time before you can receive the funding.

If you require urgent care, you can still receive the care you need immediately from RSL LifeCare through either Private Services, or Commonwealth Home Support Programme.

6.
Choose RSL LifeCare as
your Provider of Choice

Start receiving the care you need today.

Contact our friendly team today so we can help you get started, and start feeling more confident at home.

Remember – with our Private Home Care services, you can get access to this right away, with out needing any ACAT assessment.

Contact Us Today

Home Support Services and Residential Care

That assist you with remaining at home, keeping you connected to your local community or finding a Residential Care home to take care of you. Below are the different services you may be eligible to receive funding for.

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Commonwealth Home Support Program (CHSP)

  • Government-funded program
  • Low-level needs
  • Short-term support after hospital discharge or injury
  • Good solution while you wait for your Home Care Package (HCP)
Read more
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Home Care
Package (HCP)

  • Government-funded program
  • 4 levels of funding based on your needs
  • Long term packages available
  • Wide range of services for people needing all levels of support
Read more
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Department of Veterans Affairs (DVA)

Veterans Home Care

  • VHC Government-funding available

Community Nursing Program

  • No cost associated if you are eligible
Read more
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Residential Care Home

If your assessment shows you need Aged Care, you can find out more about our Residential Care Homes across NSW and ACT here.

Or contact our friendly team to arrange a visit.

Read more
Do you need urgent care today?

Contact us to discuss our Private Home Care Services

If you are not eligible for government funding we can still provide all in home care services to you as a private client. To find out more information, including pricing please email or call us on 1300 853 146.

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84%

Customer Satisfaction score:

Retirement Living residents

92%

Customer Satisfaction score:

Home Care clients

88%

Customer Satisfaction score:
Residential Care residents

78%

Recommendation score:
Veteran Services clients

84%

Customer Satisfaction score:

Retirement Living residents

92%

Customer Satisfaction score:

Home Care clients

88%

Customer Satisfaction score:
Residential Care residents

78%

Recommendation score:
Veteran Services clients

Contact Veteran Services

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Are you ready to explore a new operations role with extra benefits?

Take your career in a new direction RSL LifeCare.

Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

Contact Homes for Heroes today