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Home Care Packages
RSL LifeCare at Home

Last updated 23 Jun, 2024

Home Care Packages support you to live independently in your home and community.

Home Care Packages are tailored to suit you which means you can use your package to achieve your goals and live the lifestyle you’re looking for.

There are four levels of Home Care Package to meet different levels of needs, from Basic (Level 1) to High (Level 4).

Your package is individually tailored to your needs and priorities. This allows you, the customer, to choose the kind of assistance you want, determine how the funding in your package is spent, and change your choices if and when you choose.

What services can I choose for a Home Care Package?

The support you need and the things you enjoy are our top priority, so you’ll find a great variety of activities and services to include in your Home Care Package. There’s social outings, yoga and aqua aerobics, transport, cleaning and housekeeping, lawns and gardening, nursing and allied health, pet care and so much more for you to choose.

How is the cost of a Home Care Package covered?

The Australian Government subsidises the cost of many of the services offered in a HCP. Customers are asked to make a co-payment as well. The co-payment is made up of a basic daily fee and/or income-tested care fee. Therefore the level of individual contribution may vary.

Where do I start?

  1. Call our friendly team on 1300 853 146 or email us via the form and we will support you through the Home Care Package process.
  2. Register with My Aged Care: Your details can be registered by yourself or anyone you provide permission (your family or friends, a health professional or RSL LifeCare at Home) by contacting My Aged Care on 1800 200 422 or go to myagedcare.gov.au. Have an assessment by the Aged Care Assessment Team (ACAT)
  3. Receive Home Care Package approval and confirmation that you are on the waitlist
  4. Receive confirmation you are now assigned a Home Care Package
  5. Have an income assessment by the Department of Human Services (DHS)
  6. Choose RSL LifeCare at Home as your provider of choice
  7. Plan and develop your Home Care Package with RSL LifeCare at Home’s expert help
  8. Start living the life you choose

What if I need more help at home?

We are here to help. RSL LifeCare at Home provides a wide range of services under other programs that may benefit your needs. These include: Private Services, Commonwealth Home Support Program, Department of Veterans’ Affairs Community Nursing Program and Veterans’ Home Care.

Fee Schedule

Contact our friendly home care team

Call us on 1300 853 146, or complete the form below to get started.

Home and Community Services

Private and Government Funding Options

RSL LifeCare at Home provide both private funded services and government funded programs to help you enjoy life and remain living independently in your home and the community.

Our team are home and community specialist in navigating the aged care funding system and are committed to assisting you to make informed choices.

RSL LifeCare at Home are an approved provider to deliver the following government funded services.

Government Funded

Home Care Packages (HCP)

Commonwealth Home Support Program (CHSP)

Department of Veteran Affairs Home Care

Home Care Packages (HCP)

  • Level 1 – Level 4 Packages

Commonwealth Home Support Program (CHSP)

  • Domestic Assistance
  • Flexible Respite
  • In-Home Nursing
  • Allied Health and Therapy Services
  • Personal Care
  • Social support – Individual and groups

Department of Veteran Affairs Home Care

  • Veterans Home Care
  • DVA Community Nursing Program

Learn more

Learn more

Learn more


We’ll help you understand your options.

We can help you talk through your situation and advise on what your best options would be.
The advice is free and we will always put your needs first.

Talk to a caring team member today.

Call 1300 853 146

Have a question?
Make an online enquiry.

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Are you ready to explore a new operations role with extra benefits?

Take your career in a new direction RSL LifeCare.

Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

Contact Homes for Heroes today