RSL LifeCare Veteran Services – one team supporting veterans and their families

The delivery of Veteran Services has been core to RSL LifeCare since its beginnings over 100 years ago. Now, we have combined the services of RSL DefenceCare and our range of other contemporary services for veterans and their families under the one banner, RSL LifeCare Veteran Services.

In 2020, RSL LifeCare extended its support and focus on veterans from those in RSL LifeCare aged care facilities, to include veterans and their families across the state with wellbeing services like financial assistance, employment support, housing and DVA claims expertise.

As part of this support, several programs have been acquired or developed by RSL LifeCare, including RSL DefenceCare transitioning from our partner charity RSL NSW, bringing the Homes for Heroes program in-house, delivering the RSL Veterans’ Employment Program on behalf of RSL NSW, continuing the Spur Equine Program, and opening two Veteran Wellbeing Centres.

Each of these programs, dedicated to supporting different areas of wellbeing for veterans and their families, now sit under the single RSL LifeCare Veteran Services brand, making it easier for veterans and their families to know where to turn for support and guidance. There will be no change to the professional services or the dedication of our team members

The team at RSL LifeCare are very excited to be moving forward as one, supporting veterans and their families with Wellbeing support, DVA Claims and Advocacy, Employment Assistance, Homeless and Housing support and the Spur Equine Program.

Veterans and their families can access the range of services in person at our Veteran Wellbeing Centres in Nowra and Wagga, on ADF Bases for current-serving members or via telephone and video conference from anywhere across New South Wales.

The services we deliver would not be possible without donations from our supporters, including our partner charity RSL NSW and its sub-Branches. In 2021, RSL NSW donated $2.1 million to support the ongoing delivery of our services to veterans and their families.

Frequently Asked Questions

I am currently receiving support from an RSL DefenceCare team member, will this continue, and will it be the same person?

A. Yes, you will still continue to work with the same professional and dedicated team member.

Will RSL NSW continue to support RSL LifeCare Veteran Services?

A. Yes, RSL NSW and RSL LifeCare continue to partner on the delivery of services to veterans and their families. RSL LifeCare Veteran Services is a key part of the RSL NSW Strategic Plan, and the two charities are working closely to deliver Veteran Wellbeing Centres in regions that need them.

Will RSL LifeCare Veteran Services continue to visit Defence bases?

A. Yes, all current arrangements with ADF bases will continue.

How do I contact the RSL LifeCare Veteran Services team?

A. You can contact our team via phone, email or online:

• P: (02) 8088 0388
• E: [email protected]
• W: rsllifecare.org.au/veteran-services

Can my RSL sub-Branch still donate to RSL LifeCare Veteran Services or one of its programs?

A. Yes, sub-Branch contributions to RSL LifeCare Veteran Services should be made via the RSL NSW Veteran Support Fund as outlined in RSL NSW Standard Operating Procedure 1.

How do I make a donation to RSL LifeCare Veteran Services?

A. Donations can be made online at www.rsllifecare.org.au/veteran-services/donate, or you can submit an enquiry to [email protected]