Visitor Booking

Latest Updates

Two visitors per day are allowed in NSW & ACT residential age care facilities. Residents can also leave the home to attend small family gatherings.

There are still some restrictions within this, as advised by NSW & ACT Health.

They are:

• All visitors aged 12 years and over to aged care facilities in NSW must have received two doses of a COVID-19 vaccine at least 14 days before their visit unless they can provide a COVID-19 medical contraindication certificate, or the visit is for end of life.
  • • Visitors to aged care facilities in the ACT are no longer required to be double vaccinated, but it is strongly recommended.
• Children under the age of 12 are permitted to enter an aged care facility in the company of an adult
• Aged Care residents leaving the home to attend small family gatherings must follow the current Public Health Orders and not go into an area that is currently under a stay-at-home Order.
• Visitors must not enter a RACF at all if they:
  • • Have been to any close, casual or ‘monitor for symptoms’ locations in NSW, Victoria, Queensland, and the Australian Capital Territory OR New Zealand in the last 14 days
    • have COVID-19 symptoms
    • Is a close contact of a person with confirmed COVID-19 and are within their isolation period
    • Live in a household with a person who is currently isolating.
    • Are waiting for a COVID-19 test result
    • have been overseas in the previous 14 days

Please note that all staff and essential visitors/contractors must always wear a face mask in a residential aged care facility.