At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives

We are seeking two new Assistant Village Managers to join our team!

• 1 Full-Time Permanent Position supporting Kingsford Smith Retirement Village in North Richmond
• 1 Full Time Permanent position supporting 2 villages in close proximity - The Lakes of Cherrybrook and Rowland Retirement Village (Galston)
  
  

Working closely and collaboratively with the village manager, you will:

• Create a thriving community experience by coordinating social events, supporting resident wellbeing and helping individuals connect with meaningful activities.
• Be the heartbeat of daily Village operations, partnering with the Village Manager and providing warm, professional support at reception when needed.
• Build trusted relationships with residents, committees and stakeholders, acting as a positive ambassador for RSL LifeCare.
• Keep our standards high through accurate documentation, policy updates, compliance oversight and commitment to safety.
• Drive continuous improvement by supporting projects, refining processes and contributing to a well‑run, welcoming Village environment.
• Support key administrative functions, including correspondence, record management, meeting preparation and assisting with budgeting.

About you:

• Previous relevant experience in a customer-focused role
• Excellent people and communication skills, both written and oral and the ability to interact with residents with respect and empathy.
• Demonstrated ability to prioritise and work under minimal supervision
• Experience building positive relationships with key stakeholders, clients, colleagues and service providers
• Resilience, strong commercial acumen and highly organised
• A good understanding of the Retirement Villages Act or willingness to learn.
• You can confidently manage administrative responsibilities.
• You possess a proficiency in Windows, Excel, and PowerPoint, along with the ability to quickly learn other systems.
• You are self-starter, capable of working independently, thinking creatively, and demonstrating soft sales and customer service skills.

Benefits of working for RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave.

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Home Care - Support Worker - Coffs Harbour & surrounding suburbs

• Pay rate: $36.49 per hour plus travel expenses (paid per km for client visits)
• Flexible work options: Part-time (20+hrs/ week contracts depends on your availability)
• Increase your take-home pay with salary packaging benefits

About Us:
At RSL LifeCare, we have a dedicated and energetic Home Care team that's growing! Our team provides care services and support across the ACT & NSW to veterans and seniors in their own home. We have a highly rewarding opportunity for you to join a large social purpose organisation in the fastest-growing segment of the aged care industry as more and more Australians seek support to maintain their independence at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

As a Community Support Worker, you'll help people stay safe and comfortable at home by:

• Helping with personal care (showering, dressing, grooming)
• Providing respite care (giving our clients Carers a break)
• Helping clients stay active and connected in their community
• Following care plans to meet each person's needs
• Working as a team to provide the best support possible

To succeed in this role, our expectations are that you will:

• Certificate in Individual Support, Aged Care, Disability, or Community Services - at this moment in time, we're sorry but we can't consider you if you don't have one of these qualifications
• Have a caring nature - be genuinely passionate about helping people
• Have excellent communication skills - you'll be to chat, engage and interact with clients and your colleagues
• Australian working rights
• A valid Australian driver's licence and access to a reliable, fully insured car
• A Police Check and/or NDIS Worker Screening Check (or willingness to get one)
• First Aid and CPR certificate (or willingness to get one)

We value and support our team. When you join us, you'll enjoy:

• Salary packaging - Get up to $15,900 tax-free per year to increase your take-home pay
• Retail discounts - Save money at 700+ stores
• Fitness Plus
• Extra pay on leave - 17.5% leave loading on annual leave
• Career growth - Opportunities to move into Residential Care or Community Services

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

About Us:
At RSL LifeCare, we have a dedicated and energetic Home Care team that's growing! Our team provides care services and support across the ACT & NSW to veterans and seniors in their own home. We have a highly rewarding opportunity for you to join a large social purpose organisation in the fastest-growing segment of the aged care industry as more and more Australians seek support to maintain their independence at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

Your new role:
Due to significant growth of new RSL LifeCare clients requiring our support, we have a Care Coordinator position available in Nowra for our Home Care team.

• You will be a key team member helping to deliver a variety of services to meet our client's unique circumstances and needs ranging from entry level through to complex health needs.
• With a large client base, you will oversee a portfolio of clients, develop and manage care plans, as well as create services and supports which are unique to individuals.
• Administratively, you will be responsible for a range of tasks such as drafting budgets, monitoring financial transactions, actioning changes in care, undertaking general marketing, as well as working with staff to deliver exceptional services.

Essential Criteria

• Demonstrated experienced in home care packaging (HCP), CHSP, DVA, case management, assessment, care planning and service coordination
• Current CPR Certificate
• Solid understanding of client centred, community-based care service delivery and associated quality standards
• Experience working with and adhering to budgets
• Ability to liaise with and promote our services to external providers
• Ability to create and maintain interpersonal relationships with staff
• Current drivers' license with own fully insured vehicle
• Proof of Covid-19 vaccination status

Highly Desirable Criteria

• AHPRA Registered Nurse would be highly regarded

We value and support our team. When you join us, you'll enjoy:

• Salary packaging - Get up to $15,900 tax-free per year to increase your take-home pay
• Retail discounts - Save money at 700+ stores
• Fitness Plus
• Extra pay on leave - 17.5% leave loading on annual leave
• Career growth - Opportunities to move into Residential Care or Community Services

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Residential Care - Registered Nurse

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Part-time / Casual

Contract Type: Permanent / Casual
Location: Hawks Nest

About Us:

At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:

As a Registered Nurse at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your skills and compassion are valued. You will have the opportunity to:

• Deliver and oversee the provision of high-quality care to residents
• Practice within a diverse and multi-disciplinary care team
• Provide clinical leadership, ensuring individualised, integrated, effective and safe clinical care
• Embody a person-centred approach, recognising and promoting the individual's unique goals and preferences
• Participate in clinical risk management and continuous quality improvement activities

Our benefits:

RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:

We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion, empathy and advocacy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience, teamwork and standard of care
• Your ability to work independently and demonstrate sound decision-making
• Your track record of leadership, ability to coordinate care across the team and provide clarity and direction
• Current AHPRA registration and Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are seeking an individual to join our team as a Claims Advisor based out of our Queanbeyan Veteran & Family Hub. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Be a Compensation Advocate (or willingness to work towards this accreditation - we will provide the training!)
• Strong administrative skills
• You'll have empathy in abundance and have the ability to understand defence-related illnesses and conditions
• Be able to establish and build meaningful relationships internally and externally
• You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures

To Apply:

• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).

The benefits of joining RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave
• Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.


It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

About Us:

RSL LifeCare is a for‑purpose organisation delivering leading veteran support and aged care services. For more than 100 years, we have been committed to supporting veterans and their families, and our vision remains constant: to create proud communities where people live their best

Joining RSL LifeCare means becoming part of a large, mission‑driven organisation where your skills, compassion and commitment will be valued-and where you can make a meaningful difference in the lives of the people we serve.

About the role:

We are looking for a Manager for our Riverina Veteran and Family Hub. This is a critical leadership role and will be responsible for the overall leadership and service delivery of the Veteran and Family Hub.

As a key member within our Senior Management team, you will focus on both strategic and operational elements and ensure that the Hub provides the highest quality customer-centred care for veterans and their families.

Key Responsibilities:

• Service Excellence: Keeps veterans and their families as the focal point of all activity. Actively seeks to customers through excellent service, consultation and continual improvement. Empathetic and flexible approach to all actions.
• Operational Efficiency: Oversee the operational management of the Hub through effective supervision and support to both direct and indirect staff to meet service provision requirements, high standards of care and service, and effective workforce management.
• Team and Project Collaboration: Collaborate in working groups to meet organisational goals and produce positive results for veterans and their families.
• Compliance and Governance: Ensure adherence to record management policies and protocols, especially regarding documentation and correspondence through the Hub.

About You:

• Experience in leading and motivating teams, managing performance and employee wellbeing, and delivering on accountabilities
• Minimum 3 years of consumer or service delivery experience in a management capacity
• A strong understanding of the Veteran, Family and ESO sector would be beneficial
• Ability to communicate, influence and drive programs
• Able to make decisions which balance commercial outcomes with customer experience, applying consideration to mitigate areas of risk
• Qualification in Business, Finance, Management or related discipline
• Excellent communication skills (verbal and written)

To Apply:

• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages)
• Applications close Friday 8th May but please note we will be moving candidates through the recruitment process and may close prior to this date.

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Team-building activities, wellbeing days, and volunteering opportunities.
• Leave Loading - 17.5% pay top up on paid leave
• Plus, you will be working with a truly supportive, committed and loyal team who are dedicated to enhancing the lives of our veterans and their families

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Clinical Care Manager

Imagine a career filled with purpose and possibility

• Competitive Pay Rate

• A leadership role with real impact

• Flagship NOrthern Beaches Facility

Employment Type: Full-time
Contract Type: Permanent
Location: Narrabeen, NSW

About Us:

At RSL LifeCare, we are dedicated to enriching the lives of veterans and seniors by providing exceptional aged care services. Our Residential Care team is growing, and we are looking for a passionate and experienced Clinical Manager to join us in delivering high-quality care in a supportive and collaborative environment.

As part of our commitment to excellence, we strive to create proud communities where residents can live their best lives. If you are ready to make a meaningful impact in a leadership role, we would love to hear from you.

About the Role:

As a Clinical Manager at RSL LifeCare, you will play a pivotal role in ensuring the highest standards of clinical care are delivered to our residents. In this leadership position, you will have the opportunity to:

• Provide clinical leadership and guidance to nursing and care teams.

• Oversee clinical governance and ensure compliance with Aged Care Quality Standards.

• Lead quality improvement initiatives to enhance care outcomes.

• Support, mentor, and develop the clinical and care teams.

• Collaborate with residents, families, and multidisciplinary teams to ensure person-centred care.

• Manage clinical resources efficiently to align with financial and operational goals.

• Foster a positive and inclusive workplace culture that aligns with RSL LifeCare's values.

Our Benefits:

At RSL LifeCare, we offer a range of benefits, including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year, reducing your taxable income through tax-free benefits.

• Staff discounts across 700 select retail stores through Maxxia Rewards.

• Leave Loading - 17.5% pay top-up on paid leave.

• Career growth opportunities across Residential Care and Community Services.

• Training and professional development programs to enhance your leadership and clinical expertise.
  

About You:

We are excited to hear from you if you have:

• Current registration as a Registered Nurse (AHPRA) with no restrictions.

• A minimum of 5 years of postgraduate clinical experience in aged care, healthcare, or a similar setting.

• Proven experience in clinical leadership and team management.

• Strong understanding of clinical governance, compliance, and quality improvement processes.

• Exceptional communication and interpersonal skills to engage with residents, families, and teams.

• Ability to prioritise and manage resources effectively to meet operational goals.

• A passion for delivering person-centred care and improving residents' quality of life.

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for all team members working in the aged care sector to have a valid Police Check or NDIS Worker Screening Check before commencing employment with RSL LifeCare.

Our Commitment to Diversity:

We are proud to uphold our values of Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe in fostering an inclusive and respectful workplace where everyone feels valued, respected, and heard, regardless of gender, ethnicity, disability, or background.

Apply today and be part of a team that truly makes a difference!

• Supercharge Your Career at RSL LifeCare: Higher Wages, Tax Benefits, Limitless Opportunities!
• Ongoing Rostered Work, electronic timesheets and fortnightly pay
• Salary packaging opportunities up to $15,900 per year

If you have experience in caring for elderly or vulnerable individuals in the community or group home setting and are looking for your next opportunity, we have the role for you! We are hiring for Aged Care Workers our 64 bed aged care home in Hawks Nest - Peter Sinclair Gardens.

On offer is ongoing rostered shifts throughout the week including weekends with shifts ranging from Mornings, Afternoons and Night duties.

You have the opportunity to pick up permanent shifts with penalty rates and 17.5 % leave loading on paid annual leave or work as a casual and take the casual loading of 25%.

What are we looking for:

• A genuine caring nature with demonstrated tolerance, patience and empathy for the elderly in the community
• Demonstrated experience in caring for the elderly and/or vulnerable individuals in a residential/ group home setting and/or community is desirable
• Certificate III in Individual support or similar
• Australian work rights

• NDIS Workers Screening check (for NDIS homes)

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.