At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are seeking an individual to join our team as a Claims Advisor based out of our Queanbeyan Veteran & Family Hub. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Be a Compensation Advocate (or willingness to work towards this accreditation - we will provide the training!)
• Strong administrative skills
• You'll have empathy in abundance and have the ability to understand defence-related illnesses and conditions
• Be able to establish and build meaningful relationships internally and externally
• You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures

To Apply:

• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).

The benefits of joining RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave
• Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.


It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

About Us:

RSL LifeCare is a for‑purpose organisation delivering leading veteran support and aged care services. For more than 100 years, we have been committed to supporting veterans and their families, and our vision remains constant: to create proud communities where people live their best

Joining RSL LifeCare means becoming part of a large, mission‑driven organisation where your skills, compassion and commitment will be valued-and where you can make a meaningful difference in the lives of the people we serve.

About the role:

We are looking for a Manager for our Riverina Veteran and Family Hub. This is a critical leadership role and will be responsible for the overall leadership and service delivery of the Veteran and Family Hub.

As a key member within our Senior Management team, you will focus on both strategic and operational elements and ensure that the Hub provides the highest quality customer-centred care for veterans and their families.

Key Responsibilities:

• Service Excellence: Keeps veterans and their families as the focal point of all activity. Actively seeks to customers through excellent service, consultation and continual improvement. Empathetic and flexible approach to all actions.
• Operational Efficiency: Oversee the operational management of the Hub through effective supervision and support to both direct and indirect staff to meet service provision requirements, high standards of care and service, and effective workforce management.
• Team and Project Collaboration: Collaborate in working groups to meet organisational goals and produce positive results for veterans and their families.
• Compliance and Governance: Ensure adherence to record management policies and protocols, especially regarding documentation and correspondence through the Hub.

About You:

• Experience in leading and motivating teams, managing performance and employee wellbeing, and delivering on accountabilities
• Minimum 3 years of consumer or service delivery experience in a management capacity
• A strong understanding of the Veteran, Family and ESO sector would be beneficial
• Ability to communicate, influence and drive programs
• Able to make decisions which balance commercial outcomes with customer experience, applying consideration to mitigate areas of risk
• Qualification in Business, Finance, Management or related discipline
• Excellent communication skills (verbal and written)

To Apply:

• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages)
• Applications close Friday 8th May but please note we will be moving candidates through the recruitment process and may close prior to this date.

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Team-building activities, wellbeing days, and volunteering opportunities.
• Leave Loading - 17.5% pay top up on paid leave
• Plus, you will be working with a truly supportive, committed and loyal team who are dedicated to enhancing the lives of our veterans and their families

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Clinical Care Manager

Imagine a career filled with purpose and possibility

• Competitive Pay Rate

• A leadership role with real impact

• Flagship NOrthern Beaches Facility

Employment Type: Full-time
Contract Type: Permanent
Location: Narrabeen, NSW

About Us:

At RSL LifeCare, we are dedicated to enriching the lives of veterans and seniors by providing exceptional aged care services. Our Residential Care team is growing, and we are looking for a passionate and experienced Clinical Manager to join us in delivering high-quality care in a supportive and collaborative environment.

As part of our commitment to excellence, we strive to create proud communities where residents can live their best lives. If you are ready to make a meaningful impact in a leadership role, we would love to hear from you.

About the Role:

As a Clinical Manager at RSL LifeCare, you will play a pivotal role in ensuring the highest standards of clinical care are delivered to our residents. In this leadership position, you will have the opportunity to:

• Provide clinical leadership and guidance to nursing and care teams.

• Oversee clinical governance and ensure compliance with Aged Care Quality Standards.

• Lead quality improvement initiatives to enhance care outcomes.

• Support, mentor, and develop the clinical and care teams.

• Collaborate with residents, families, and multidisciplinary teams to ensure person-centred care.

• Manage clinical resources efficiently to align with financial and operational goals.

• Foster a positive and inclusive workplace culture that aligns with RSL LifeCare's values.

Our Benefits:

At RSL LifeCare, we offer a range of benefits, including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year, reducing your taxable income through tax-free benefits.

• Staff discounts across 700 select retail stores through Maxxia Rewards.

• Leave Loading - 17.5% pay top-up on paid leave.

• Career growth opportunities across Residential Care and Community Services.

• Training and professional development programs to enhance your leadership and clinical expertise.
  

About You:

We are excited to hear from you if you have:

• Current registration as a Registered Nurse (AHPRA) with no restrictions.

• A minimum of 5 years of postgraduate clinical experience in aged care, healthcare, or a similar setting.

• Proven experience in clinical leadership and team management.

• Strong understanding of clinical governance, compliance, and quality improvement processes.

• Exceptional communication and interpersonal skills to engage with residents, families, and teams.

• Ability to prioritise and manage resources effectively to meet operational goals.

• A passion for delivering person-centred care and improving residents' quality of life.

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for all team members working in the aged care sector to have a valid Police Check or NDIS Worker Screening Check before commencing employment with RSL LifeCare.

Our Commitment to Diversity:

We are proud to uphold our values of Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe in fostering an inclusive and respectful workplace where everyone feels valued, respected, and heard, regardless of gender, ethnicity, disability, or background.

Apply today and be part of a team that truly makes a difference!

• Supercharge Your Career at RSL LifeCare: Higher Wages, Tax Benefits, Limitless Opportunities!
• Ongoing Rostered Work, electronic timesheets and fortnightly pay
• Salary packaging opportunities up to $15,900 per year

If you have experience in caring for elderly or vulnerable individuals in the community or group home setting and are looking for your next opportunity, we have the role for you! We are hiring for Aged Care Workers our 64 bed aged care home in Hawks Nest - Peter Sinclair Gardens.

On offer is ongoing rostered shifts throughout the week including weekends with shifts ranging from Mornings, Afternoons and Night duties.

You have the opportunity to pick up permanent shifts with penalty rates and 17.5 % leave loading on paid annual leave or work as a casual and take the casual loading of 25%.

What are we looking for:

• A genuine caring nature with demonstrated tolerance, patience and empathy for the elderly in the community
• Demonstrated experience in caring for the elderly and/or vulnerable individuals in a residential/ group home setting and/or community is desirable
• Certificate III in Individual support or similar
• Australian work rights

• NDIS Workers Screening check (for NDIS homes)

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

The Finance Manager - Support at Home (SAH) is a key commercial leader within the business, shaping the financial direction of one of our most important service areas. In this role, you'll be a trusted advisor to senior leaders-helping guide strategic decisions, assessing service viability, and ensuring the long‑term financial sustainability of Support at Home.

It's a role with genuine influence, balancing day‑to‑day oversight with broader strategic thinking.

In this role you will:

• Provide commercial insights and business partnering to leadership, delivering monthly performance commentary, reporting improvements, and strategic financial advice.
• Drive budgeting, forecasting, and cashflow management, including detailed driver‑based budgets, sensitivity modelling, and analysis to support revenue growth and cost optimisation.
• Lead financial governance and reporting, including compliant claiming, reconciliations and participant financial statements
• Develop financial models and analysis covering funding flows, participant contributions, service utilisation, pricing reviews, and margin analysis.
• Enhance systems, data integrity, and processes, partnering with internal teams, maintaining SOPs, and leading automation, reconciliation, and reporting improvements.
• Build organisational capability and lead change, strengthening financial literacy across teams and contributing to transition planning for Support at Home reforms.

You will have:

• CA/CPA qualified with relevant tertiary qualifications and strong foundations in financial accounting and statutory reporting.
• Proven leadership capability, including motivating teams, managing performance, and supporting employee wellbeing.
• Strong analytical, decision‑making, and influencing skills, balancing commercial outcomes with customer experience and risk mitigation.
• Excellent communication skills, able to translate complex financial rules into practical, accessible guidance and build meaningful relationships with stakeholders.
• High technical proficiency, including advanced Excel skills and strong overall computer literacy, with a continuous improvement and innovative mindset.
• Values‑driven and flexible, demonstrating compassion, empathy, and a willingness to work occasional out‑of‑hours when required.

RSL Life Care offers the following benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.


It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Home Care - Support Worker - Galston & surrounding suburbs

• Pay rate: $36.49 per hour plus travel expenses (paid per km for client visits)
• Flexible work options: Part-time (15+hrs/ week contracts depends on your availability)
• Increase your take-home pay with salary packaging benefits

About Us:
At RSL LifeCare, we have a dedicated and energetic Home Care team that's growing! Our team provides care services and support across the ACT & NSW to veterans and seniors in their own home. We have a highly rewarding opportunity for you to join a large social purpose organisation in the fastest-growing segment of the aged care industry as more and more Australians seek support to maintain their independence at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.


As a Community Support Worker, you'll help people stay safe and comfortable at home by:

• Helping with personal care (showering, dressing, grooming)
• Providing respite care (giving our clients Carers a break)
• Helping clients stay active and connected in their community
• Following care plans to meet each person's needs
• Working as a team to provide the best support possible

To succeed in this role, our expectations are that you will:

• Certificate in Individual Support, Aged Care, Disability, or Community Services - at this moment in time, we're sorry but we can't consider you if you don't have one of these qualifications
• Have a caring nature - be genuinely passionate about helping people
• Have excellent communication skills - you'll be to chat, engage and interact with clients and your colleagues
• Australian working rights
• A valid Australian driver's licence and access to a reliable, fully insured car
• A Police Check and/or NDIS Worker Screening Check (or willingness to get one)
• First Aid and CPR certificate (or willingness to get one)

We value and support our team. When you join us, you'll enjoy:

• Salary packaging - Get up to $15,900 tax-free per year to increase your take-home pay
• Retail discounts - Save money at 700+ stores
• Fitness Plus
• Extra pay on leave - 17.5% leave loading on annual leave
• Career growth - Opportunities to move into Residential Care or Community Services

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.


Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Chef- Narrabeen

RSL LifeCare is a social purpose organisation providing leading aged care, retirement living, and veteran support services. With over 60 sites across NSW and the ACT, we are committed to empowering veterans and seniors to live their best lives with confidence.

We are currently seeking applications for a Chef to support our Café and Events operations at Narrabeen

• Locations: Narrabeen
• Employment Type: Perm, Full-time

About the Role
As a Chef at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your skills and compassion are valued. You will have the opportunity to:

• Lead all aspects of food operations including food safety, preparation and service
• Preparation and service of meals ensuring nutritious and wholesome food and variety of food.
• Engage with residents and community members
• Preparation and service of meals for functions.
• Maintain efficient cost control with regards to food preparation.
• Work in conjunction with the Manager to constantly refine and improve the food service standards.

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services
• Fitness Passport- Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.

About You
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion and empathy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience and teamwork
• Your track record of leadership, ability to coordinate kitchen operations in a busy and fast-paced environment
• Your experience working in a fast-paced retail environment
• Your ability to work efficiently and ensure compliance with quality and safety standards
• Current knowledge of Food Handling Legislative including HACCP requirements
• Certificate 3 or 4 in Commercial Cookery as well as Food Safety Certification
• Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are currently recruiting for a Talent Acquisition (TA) Partner to join our team! Our TA Partners play a vital role in recruiting and retaining top talent for RSL LifeCare (RSLLC). You will be responsible for sourcing, attracting, and assessing candidates while guiding them through the end-to-end recruitment process.

By closely partnering with business leaders and the centralised rostering team, you will develop a deep understanding of each business unit's current and future resourcing needs. This collaboration will position you as a trusted advisor, ensuring robust demand planning and efficient and effective end-to-end TA processes, including a positive experience for both hiring leaders and candidates.

Our expectations are that you will be able to:

• Build and maintain strong relationships with your portfolio stakeholders
• Identify potential candidates leveraging various strategies and channels
• Utilise recruitment systems effectively to streamline processes and enhance the candidate experience, maintaining frequent communication and feedback
• Track and analyse metrics throughout the recruitment lifecycle to evaluate the effectiveness of strategies, sourcing channels, and compliance processes
• Ensure compliance with recruitment policies and procedures, supporting business partners in understanding these requirements

A bit about you:

• Proven experience in an internal talent acquisition role within a volume hiring environment (experience with regional volume hiring is an advantage)
• Strong understanding of all aspects of the recruitment lifecycle
• Ability to build relationships and influence and collaborate effectively with candidates and hiring leaders
• Technical proficiency in using recruitment software and applicant tracking systems - prior Workday experience will be highly regarded
• Strong organisational skills and attention to detail
• Ability to work independently and manage multiple priorities simultaneously
• Knowledge of and experience of working within the Aged Care sector is advantageous

RSL offers the following benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave
• Plus, you get to work alongside a great team!

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.


It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Clinical Care Manager

Imagine a career filled with purpose and possibility

• Competitive Pay Rate
  
• A leadership role with real impact
  
• Beautiful coastal location
  

Employment Type: Full-time
Contract Type: Permanent
Location: Hawks Nest, NSW



About Us:

At RSL LifeCare, we are dedicated to enriching the lives of veterans and seniors by providing exceptional aged care services. Our Residential Care team is growing, and we are looking for a passionate and experienced Clinical Manager to join us in delivering high-quality care in a supportive and collaborative environment.



As part of our commitment to excellence, we strive to create proud communities where residents can live their best lives. If you are ready to make a meaningful impact in a leadership role, we would love to hear from you.



About the Role:

As a Clinical Manager at RSL LifeCare, you will play a pivotal role in ensuring the highest standards of clinical care are delivered to our residents. In this leadership position, you will have the opportunity to:

• Provide clinical leadership and guidance to nursing and care teams.
  
• Oversee clinical governance and ensure compliance with Aged Care Quality Standards.
  
• Lead quality improvement initiatives to enhance care outcomes.
  
• Support, mentor, and develop the clinical and care teams.
  
• Collaborate with residents, families, and multidisciplinary teams to ensure person-centred care.
  
• Manage clinical resources efficiently to align with financial and operational goals.
  
• Foster a positive and inclusive workplace culture that aligns with RSL LifeCare's values.
  

Our Benefits:

At RSL LifeCare, we offer a range of benefits, including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year, reducing your taxable income through tax-free benefits.
  
• Staff discounts across 700 select retail stores through Maxxia Rewards.
  
• Leave Loading - 17.5% pay top-up on paid leave.
  
• Career growth opportunities across Residential Care and Community Services.
  
• Training and professional development programs to enhance your leadership and clinical expertise.
  
  

About You:

We are excited to hear from you if you have:

• Current registration as a Registered Nurse (AHPRA) with no restrictions.
  
• A minimum of 5 years of postgraduate clinical experience in aged care, healthcare, or a similar setting.
  
• Proven experience in clinical leadership and team management.
  
• Strong understanding of clinical governance, compliance, and quality improvement processes.
  
• Exceptional communication and interpersonal skills to engage with residents, families, and teams.
  
• Ability to prioritise and manage resources effectively to meet operational goals.
  
• A passion for delivering person-centred care and improving residents' quality of life.
  

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for all team members working in the aged care sector to have a valid Police Check or NDIS Worker Screening Check before commencing employment with RSL LifeCare.



Our Commitment to Diversity:

We are proud to uphold our values of Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe in fostering an inclusive and respectful workplace where everyone feels valued, respected, and heard, regardless of gender, ethnicity, disability, or background.

Apply today and be part of a team that truly makes a difference!