At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We have a vacancy for an Advocate, a key role within the Claims and Advocacy team responsible for the submission of DVA (Department of Veterans' Affairs) claims and representation at the Veterans' Review Board (VRB), ensuring the delivery a professional service that meets the needs of all clients.

The position encompasses both strategic and operational elements and ensures the service provides the highest quality customer-centered care for veterans and their families.

You will also:

• Actively strive to exceed expectations through excellent service, consultation, and continuous improvement
• Demonstrate an empathetic and flexible approach in all actions
• Liaise with key external stakeholders, related services, and agencies associated with DVA
• Participate in projects aligned with strategic/operational plans and embrace the change process
• Take responsibility for the delivery of work outcomes associated with the preparation, submission, and follow-up of claims/appeals for compensation and entitlements from DVA & VRB

Who are you:

• Compensation Advocate Level 3 (or working towards)
• Working knowledge of all defence entitlements under appropriate legislation and Veteran's Review Board policies and practices
• Completion of /or willingness to complete courses relevant to the role
• Understanding of defence-related illnesses and conditions
• Ability to establish and build meaningful relationships internally and externally
• Highly developed communication skills and the ability to prioritise, manage and problem solve

Benefits of working for RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are seeking an individual to join our team as a Claims Advisor based out of our Riverina Veteran & Family Hub in Wagga Wagga. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Compensation Advocate (or working towards)
• Understanding of defence-related illnesses and conditions
• Ability to establish and build meaningful relationships internally and externally
• Highly developed communication skills and the ability to prioritise, manage and problem solve procedures

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages)
• Applications close Friday 22nd August 2025 - however, please note we will be actively progressing candidates through the recruitment process

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are seeking an individual to join our team as a Claims Advisor based out of our North Coast Veteran & Family Hub in Tweed Heads. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Compensation Advocate (or working towards)
• Understanding of defence-related illnesses and conditions
• Ability to establish and build meaningful relationships internally and externally
• Highly developed communication skills and the ability to prioritise, manage and problem solve procedures

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
• Applications close Friday 22nd August 2025 - however, please note we will be actively progressing candidates through the recruitment process

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are seeking an individual to join our team as a Claims Advisor based out of our Central Coast Veteran & Family Hub in Wyong. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Compensation Advocate (or working towards)
• Understanding of defence-related illnesses and conditions.
• Ability to establish and build meaningful relationships internally and externally.
• Highly developed communication skills and the ability to prioritise, manage and problem solve procedures.

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
• Applications close Friday 22nd August 2025 - however, please note we will be actively progressing candidates through the recruitment process

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave.

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At RSL LifeCare, we have a committed and passionate Retirement Living team! At our core, RSL LifeCare provide care and services to veterans and seniors who live in our Retirement Villages. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

We are seeking a reliable and detail-oriented Cleaner to join our team at our 74 residence village: Kokoda Retirement Village in Ballina. This role plays a vital part in ensuring our residents enjoy a clean, safe, and welcoming environment.

Key Responsibilities:

• Perform daily cleaning tasks across communal areas, resident facilities, and staff areas: sweeping, mopping, external power washing etc
• Ensure high standards of hygiene and cleanliness are maintained
• Replenish supplies and report any maintenance issues
• Follow health and safety procedures, including infection control standards

A bit about you:

• Previous cleaning experience preferred, ideally in aged care, healthcare, or hospitality
• Good attention to detail and time management
• Friendly, respectful, and professional attitude
• Able to work independently and as part of a team
• Availability to work 1 day a week on an ongoing basis
• A genuine interest and desire in contributing to the wellbeing of our residents
• Full working rights

RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Career opportunities across our network of Retirement Villages, Residential Care homes and Community Services

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At our core, RSL LifeCare provides compassionate care and services to veterans and seniors living in our communities or receiving support at home. For over 100 years, we have proudly supported veterans and their families, and our vision of creating proud communities living their best lives remains central to all we do.

We are expanding and looking for a skilled and service-focused IT Service Desk Officer to join our dedicated Information Technology team. In this role, you will provide frontline support to users across the organisation, playing a key part in keeping our systems running efficiently and supporting our staff to deliver exceptional care and services.

As an IT Service Desk Officer, you will:

• Be the first point of contact for software and hardware support across our organisation
• Respond to user issues and troubleshoot problems including desktops, printers, networks, and RDS.
• Assist with application support, IT system installations, upgrades, and configurations
• Manage help desk tickets in line with ITIL principles using our ITSM platform
• Support staff with ERP and application issues (including LeeCare), telephony, Office365, and SharePoint
• Assist in maintaining operational policies, knowledgebases, and documentation
• Contribute to a collaborative, solution-oriented team environment

A bit about you: You're a proactive and technically skilled IT professional who enjoys solving problems and helping others. Our expectations are you will bring:

• Strong communication skills and a customer-first approach
• Technical knowledge of Microsoft desktop and server environments
• Experience supporting PCs, peripherals, mobile devices, and conferencing tools
• Familiarity with Office 365 and business application administration
• A collaborative, team-focused attitude and a commitment to quality and service excellence
• Diploma/Degree educated or 2/3 years' experience in a distributed help desk environment
• Experience with ERP systems and SharePoint, and knowledge of ITSM tools and best practices is an advantage

Benefits of working for RSL LifeCare:

• Salary packaging benefits of up to $15,900 per year, helping you reduce taxable income through tax-free benefits like super contributions and car leasing
• Staff discounts at over 700 retail stores via Maxxia Rewards
• Leave loading (17.5% pay top-up on paid leave)
• Fitness Passport
• Opportunity to work alongside a passionate and supportive team dedicated to making a real difference
• Flexible hybrid model promoting a healthy work-life balance

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

About your new role:
We are seeking an individual to join our team as a Claims Advisor supporting our Southwest region of Sydney. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.

Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Who are you:

• Compensation Advocate (or working towards)
• Understanding of defence-related illnesses and conditions.
• Ability to establish and build meaningful relationships internally and externally.
• Highly developed communication skills and the ability to prioritise, manage and problem solve procedures.

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
• Applications close Friday 22nd August 2025 - however, please note we will be actively progressing candidates through the recruitment process

Our benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Residential Care - Carer

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Casual
Contract Type: Casual
Location: Picton

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
As a Carer at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your skills and compassion are valued. You will have the opportunity to:

• Work collaboratively with residents and their families to provide personal care
• Provide quality, timely and effective care that reflects the unique needs of each resident and in accordance with resident care plans
• Encourage the wellbeing and independence of residents by supporting them to engage in preferred activities and interests
• Embody a person-centred approach, recognising and promoting the individual's unique goals and preferences
• Participate in risk management and continuous quality improvement activities
• Build strong and productive relationships with your team to deliver positive outcomes for residents

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion, empathy and advocacy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience, teamwork and standard of care
• Your ability to work efficiently by optimising the use of technology within your role
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible care to our residents and support each other.
• Qualifications in individual support or related work experience are beneficial
• Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Residential Care - Carer

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Casual
Contract Type: Casual
Location: Wagga Wagga


About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
As a Carer at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your skills and compassion are valued. You will have the opportunity to:

• Work collaboratively with residents and their families to provide personal care
• Provide quality, timely and effective care that reflects the unique needs of each resident and in accordance with resident care plans
• Encourage the wellbeing and independence of residents by supporting them to engage in preferred activities and interests
• Embody a person-centred approach, recognising and promoting the individual's unique goals and preferences
• Participate in risk management and continuous quality improvement activities
• Build strong and productive relationships with your team to deliver positive outcomes for residents

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion, empathy and advocacy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience, teamwork and standard of care
• Your ability to work efficiently by optimising the use of technology within your role
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible care to our residents and support each other.
• Qualifications in individual support or related work experience are beneficial
• Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.