Home Care Packages support you to live independently in your home and community.

Home Care Packages will be replaced by a new Support at Home program from 1 July 2025.  In the meantime, you can still access the current Home Care Packages.  Best of all, your funding will be transferred automatically to the new program when it launches – no additional assessment will be required.   Learn more about Support at Home here.

The current Home Care Packages are tailored to you, so you can use your package to achieve your goals and live the lifestyle you’re looking for.

There are four levels to meet different levels of needs, from Basic (Level 1) to High (Level 4).

This allows you to choose the kind of assistance you want, determine how the funding in your package is spent, and change your choices if and when you choose.

What services can I choose for a Home Care Package or from the Support at Home program?

The support you need and the things you enjoy are our top priority. You’ll find a great variety of activities and services available to you. There’s social outings, yoga and aqua aerobics, transport, cleaning and housekeeping, lawns and gardening, nursing and allied health and so much more for you to choose.

The support we can offer includes help for:

• Clinical Care – support services such as nursing care and occupational therapy
• Independence – such as help with showring, getting dressed, transport or respite care
• Everyday living – such as cleaning, gardening, shopping or meal preparation

How is the cost of a Home Care Package (HCP) covered?

The Australian Government subsidises the cost of many of the services offered in a Home Care Package (HCP) and under the new Support at Home program. Customers are asked to make a co-payment as well, which is usually known as an income-tested care fee. The level of individual contribution may vary and is determined by Services Australia.

Where do I start?

Give our friendly Home Care team a call on 1300 853 146 or email us via the form and we will guide you through the process.

If you need care straight away, you can access our Private services. This will enable you to get help without any delay.  No need to wait for any assessment or package approval as you are in complete control.

To access government subsidies, there are a few extra steps, but don’t worry – our team will guide you every step of the way.  You’ll need to register with My Aged Care and then have a free assessment to confirm what level of support you need.  My Aged Care can be contacted on 1800 200 422.

When your funding is approved, and you’ve chosen RSL LifeCare as your preferred provider, we can work with you to create a plan that’s just right for you!

What if I need more help at home?

We are here to help.

RSL LifeCare provides a wide range of services under other programs.

With our Private Services, you can access as many services as you need.

You may also be eligible for additional government funded services such as Commonwealth Home Support Program, Department of Veterans’ Affairs Community Nursing Program and Veterans’ Home Care.

Get quality support at home from our team.    We are happy to help you!