Veteran Wellbeing Centre Manager

RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

We’re looking for a Wellbeing Centre Manager to lead our new Centre in Wyong, Central Coast. This pivotal role within our senior management team entails overseeing the direction, services, and outcomes of the Centre. You’ll be responsible for both strategic planning and day-to-day operations, ensuring high level customer-centered care for veterans and their families.

In this role, you’ll be involved in all aspects of operational planning and governance. Collaborating closely with the Head of Veteran Wellbeing Centres, you will uphold high standards in people management, customer and community relations, as well as risk and quality management.

Who are you:

• Graduate Diploma in Management or relevant equivalent experience.
• A sound understanding of the Defence, ESO and Veteran culture/landscape and ability to navigate through the related agencies and departments.
• Senior management experience in a related setting and sound experience in financial management and performance.
• Highly developed leadership and influence skills to implement changes and gain buy in from staff and stakeholders at all levels.
• Proven ability to foster high quality relationships with managers and staff, working in partnership with stakeholders to achieve organizational objectives.
• Well-developed people management skills including the ability to lead and resolve performance management issues in a timely manner.
• Strategic planning capabilities including strong conceptual, strategic thinking and a willingness to listen and consider other perspectives.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid RSL LifeCare Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role.

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
• Closing Date is 31 May 2024. We will be interviewing candidates as applications are received.

Join RSL LifeCare because:

• Competitive remuneration package and Not for Profit Salary Packaging.
• Annual leave loading of 17.5%
• Flexibility within a hybrid working environment.
• Team-building activities, wellbeing days, and volunteering opportunities.
• Personal and professional development support.
• Collaborative and passionate team environment.

Our commitment to diversity:

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel and their families, and Aboriginal and Torres Strait Islander applicants.

We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability.