Business Analyst

RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

We are currently seeking a highly skilled Business Analyst to join our team at RSL LifeCare. As a Business Analyst, you will play a pivotal role in documenting current and future business processes, identifying dependencies on core business system functions, conducting comprehensive gap analysis, and translating findings into actionable solutions to optimise processes, resources, and system functionalities for RSL LifeCare.

We currently have a Permanent Full-Time & 12 Month FTC Contract Available

Responsibilities:

• Document current and future state of business processes.
• Identify dependencies on core business system functions.
• Perform comprehensive gap analysis related to processes and systems.
• Translate analysis into solution design.
• Work closely with stakeholders to develop, benchmark, and deliver changes as needed.
• Capture user requirements and manage scope.
• Ensure solution design meets stakeholder requirements.
• Collaborate with implementation partners or vendors as required.
• Deliver upon defined target KPIs for areas of improvement (process, system, training).

Who are you:

• Qualifications in project and /or process methodology.
• Significant business analyst experience working in multi-disciplinary industries.
• Significant experience in systems implementation.
• Demonstrated experience in business requirements workshops, translation into business solutions and documentation of business processes.
• Conduct Gap analysis and system evaluation and translation into actionable next steps and configuration changes.
• Continual attention to detail assessing ongoing processes to identify areas of potential improvement and risk.
• Demonstrated flexibility to deliver outcomes in ambiguous situations with changing priorities.
• Excellent interpersonal, client relationship management and conflict resolution skills.
• Experience in implementing software solutions for procurement, asset management, or scheduling.
• Proficiency in Agile methodologies.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid RSL LifeCare Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role.

Join RSL LifeCare because:

• Competitive remuneration package and Not for Profit Salary Packaging.
• Annual leave loading of 17.5%
• Flexibility within a hybrid working environment.
• Team-building activities, wellbeing days, and volunteering opportunities.
• Personal and professional development support.
• Collaborative and passionate team environment.

Our commitment to diversity:

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel and their families, and Aboriginal and Torres Strait Islander applicants.

We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability.