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Veterans’ Home Care

VETERANS’ HOME CARE (VHC) SERVICES

Veterans’ Home Care Services are now available to all Veterans through RSL LifeCare At Home

Veterans’ Home Care is designed to help veterans to continue living at home by providing a small amount of practical help. Services include:

  • Domestic Assistance
  • Personal Care
  • Respite Care
  • Social Assistance

These services attract a small co-payment.

Veterans’ Home Care Services may possibly be used in conjunction with Home Care Packages, the Commonwealth Home Support Programme (CHSP) or DVA Community Nursing which may provide additional assistance not available under VHC. RSL LifeCare at Home is also able to provide these additional services.

Eligibility

If you are a Gold or White card holder living at home and have been assessed as needing home care assistance by a VHC Assessment Agency, you may be eligible for support through VHC.
Some restrictions may apply to accessing the full range of VHC services. The VHC Assessment Agency will advise you of your eligibility for an assessment for VHC services.

How to access VHC services

You must have an assessment by a VHC assessor who will discuss your circumstances to identify the range of services that may be needed. Most assessments are done over the phone, however if the VHC assessor determines that an assessment in the home may be of more benefit than over the phone, they will arrange a time and day suitable to you.

To arrange an assessment or seek advice about changing your current provider call the VHC Assessment Agency on 1300 550 450.

Note: Calls should be made from a landline telephone, as calls from a mobile phone cannot be connected to a VHC Assessment Agency.

If you have any further enquiries please call RSL LifeCare at Home on 1300 853 146 and we will be happy to assist you.

 

If the time comes where you would like some additional help around the home or care, our RSL LifeCare at Home team can provide services such as housekeeping, personal care, pet care, post- hospital care, nursing support and more.

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