What is RSL Life Care? Find out
Naomi-Bartlett | RSL LifeCare - provide care and service to war veterans, retirement villages and accommodation, aged care services and assisted living
October 17, 2019

Naomi Bartlett, Community Carer, RSL LifeCare at Home

Naomi Bartlett sees her role in community care as a privilege.

She works with RSL LifeCare at Home, based at Anzac Village in Narrabeen.

With a background in youth work and with young people and adults with Outward Bound in England and Scotland, when Naomi and her family moved to Australia she looked for a job where she would be working with people but would have flexibility around her working hours.

The information and stories they share with you is something I really value. They have seen so much and have so much to give.

While her role as a community carer wit RSL LifeCare at Home provided her with both of these, her position has given her so much more.

“I believe it is an important job and a privilege,” Naomi said.

I meet some amazing people, both within the team I’m part of and the clients I work with.

“The information and stories they share with you is something I really value. They have seen so much and have so much to give.”

Naomi’s clients include those living in residential care and others living in their own homes.

“Every client is different, they have each walked such different paths” Naomi said.

“I work three days a week plus some extra shifts when a regular carer can’t visit.”

On a typical Thursday Naomi visits several clients.

We can trigger memories, give them something to be interested in and find things to give them something to look forward to and enjoy.

We help them to know that their opinions matter, that they are valued.

“First up I visit a lady I have been seeing since I started work as a carer two-and-a-half years ago,” Naomi said.

“I see her twice a week and as she recently moved into a hostel. I have been talking to her about how she feels about this move. As a caregiver my job is not only to take her out but also to support her emotionally.

“My second client I visit for two hours. We normally go shopping. She is visually impaired which makes it very hard for her to see what is on the shelves so I am her eyes. I read labels for her, tell her what is on special and any other offers. The aim is to assist her to keep her independence and to feel empowered to make her own decisions. This is vital for her independence.

“My final client of the day has restricted mobility, so finds it hard to get out on her own. Often I will so I push her in a wheelchair to the shops, enabling her to choose her toiletries and other small items and maybe choose a gift for her grandson.”

Naomi says the ongoing contact with her clients means she can notice little changes.

For example, if someone is struggling more than usual with their mobility or their mood is lower than normal. If we have regular contact then we are able to pick up on this.

She finds if she works with someone with dementia in the early stages she then knows their background so later on she can help them more.

“We can trigger memories, give them something to be interested in and find things to give them something to look forward to and enjoy.

“We help them to know that their opinions matter, that they are valued.

“Of course, one of the things I really value in my job is the friendships we make along the way.”

Story by Liz McDougall

If you or someone you know needs help around the home please reach out to our friendly team. Or visit our webpage to see the range of services.

Blog Posts

Help for Vets in Need

Veterans’ Services

Find out more

Latest News

array(2) { [0]=> int(175) [1]=> int(41) }
Alan Buxton

Meet Alan Buxton – RSL LifeCare resident and World War II veteran

103-year-old RSL LifeCare resident Alan Buxton has led a life of courage and service. His father served in World War I, and Alan followed in...

Read more
international womens day

Message from our CEO celebrating International Women’s Day

Good morning everyone, Today, on International Women's Day, we take the opportunity to celebrate the contribution made by the incredible women of RSL LifeCare and...

Read more

State-of-the-art Nowra Veteran Wellbeing Centre now open to veterans and their families

RSL LifeCare has officially opened its purpose built, state-of-the-art facility to permanently house the Nowra Veteran Wellbeing Centre, providing an expanded range of health and...

Read more

RSL LifeCare’s Response to Federal Budget

RSL LifeCare has welcomed the Australian Government’s commitment in additional support and funding across Aged Care and Veterans’ Services as part of the October 2022...

Read more

RSL LifeCare welcomes new CEO

Media Release 21 September 2022 RSL LifeCare has welcomed a new CEO this week, with the appointment of experienced and entrepreneurial business leader, Janet Muir. ...

Read more

Fee-free certified training for veterans or their partners across NSW with JobTrainer

In collaboration with Training Services NSW through their JobTrainer program, RSL LifeCare Veteran Services is providing access to four certification programs across hospitality, business, leadership...

Read more

Access to fee-free certified training with the JobTrainer pilot program

In collaboration with Training Services NSW through their JobTrainer program, RSL LifeCare Veteran Services are piloting access to three certification programs across business, leadership and...

Read more

Lakes of Cherrybrook

As a part-owner of ‘Lakes of Cherrybrook,’ RSL LifeCare is aware of some building and maintenance issues raised by a small number of Strata owners...

Read more
Wal Williams OAM, ANZAC Commemorative Service, 21st April 2022.

Vale Walter Williams OAM

RSL LifeCare staff and residents alike have been deeply saddened to learn of the passing of long - time ANZAC Village resident and respected RSL...

Read more

Giving our nurses a voice to lead

Today, on International Nurses Day (IND) we shine a light on our nursing staff and their vital work. Our nurses are a core part of RSL...

Read more

Hugh Cunningham Gardens welcomes Australian Defence Force support

RSL LifeCare has welcomed the support of Australian Defence Force (ADF) personnel at Hugh Cunningham Gardens residential aged care home at Tura Beach.  The 15-person...

Read more

Construction Begins on Permanent Nowra Veteran Wellbeing Centre

Construction has begun on a new purpose built, state-of-the-art facility to permanently house the Nowra Veteran Wellbeing Centre, providing an expanded range of health and...

Read more

Download a brochure

We'll never share your email address and you can opt out at any time, we promise

Career Application Single

  • Accepted file types: docx, doc, pdf, Max. file size: 50 MB.
  • This field is for validation purposes and should be left unchanged.

Contact Veteran Services

Are you ready to explore a new operations role with extra benefits?

Take your career in a new direction RSL LifeCare.

Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

Contact Homes for Heroes today