RSL LifeCare has supported veterans, seniors, and their families for 100+ years. As a values-driven not-for-profit aged care provider, we are committed to building proud communities where people live their best lives-whether in our homes or through home care support.

RSL LifeCare is seeking an experienced or emerging Facility Manager to lead our 66-bed residential aged care home, Hugh Cunningham Gardens in Tura Beach. This opportunity has arisen following an internal move by the current manager into a different division of the business.

Tura Beach is a suburb of Merimbula, one of the main towns located on New South Wales' Sapphire Coast. If you're looking for a piece of paradise, or perhaps a "sea change" away from the bigger cities then we'd love to hear from you. We offer relocation assistance and a supportive onboarding experience to set you up for success.

As Facility Manager, you'll oversee all aspects of operational, clinical, and team performance:

• Lead a multidisciplinary team to deliver high-quality, person-centred care
• Manage compliance, accreditation, and resident safety
• Drive financial and workforce performance aligned with Aged Care Standards
• Build a positive, engaged culture across the home
• Foster continuous improvement and service excellence.

Our expectation is that you:

• Are an experienced Facility Manager seeking a meaningful role with a not-for-profit provider, or
• Are a Registered Nurse with strong clinical leadership experience, ready to step into your first permanent Facility Manager position
• Have a minimum 5 years' clinical experience (2 years+ in leadership)
• Are AHPRA registration as a Registered Nurse
• Have a solid understanding of Aged Care Quality Standards, funding, and accreditation
• Have a genuine passion for resident wellbeing, quality improvement, and people development

RSL LifeCare offer a range of benefits:

• Relocation support for eligible candidates
• Not-for-profit salary packaging up to $15,900/year, plus meal and entertainment $2,650
• Retail and lifestyle discounts via Maxxia Rewards
• Fitness Passport
• 17.5% leave loading on annual leave

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Residential Care - Carer

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Part-time/Casual
Contract Type: Permanent/Casual
Location: Thirlmere

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
As a Carer at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your skills and compassion are valued. You will have the opportunity to:

• Work collaboratively with residents and their families to provide personal care
• Provide quality, timely and effective care that reflects the unique needs of each resident and in accordance with resident care plans
• Encourage the wellbeing and independence of residents by supporting them to engage in preferred activities and interests
• Embody a person-centred approach, recognising and promoting the individual's unique goals and preferences
• Participate in risk management and continuous quality improvement activities
• Build strong and productive relationships with your team to deliver positive outcomes for residents

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion, empathy and advocacy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience, teamwork and standard of care
• Your ability to work efficiently by optimising the use of technology within your role
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible care to our residents and support each other.
• Qualifications in individual support or related work experience are beneficial
• Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Residential Care - Quality and Training Coordinator

• Make a Real Impact Every Day
• Competitive rates of pay
• Flexible working hours

Employment Type: Part Time, 3 days per week
Contract Type: Permanent
Location: Narrabeen

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference in the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the Role:
As a Quality and Training Coordinator, you'll be at the heart of ensuring excellence in care delivery across our residential facilities. In this dynamic role, you'll lead quality assurance efforts and coordinate training programs to support staff development. Responsibilities include:

• Overseeing quality audits and compliance with organizational policies.
• Leading continuous improvement initiatives to enhance resident outcomes.
• Supporting and delivering staff training, ensuring adherence to mandatory training requirements.
• Working within a multidisciplinary team to provide guidance, ensuring best practice care standards.

Our Benefits:
RSL LifeCare offers a wide range of benefits, including:

• Not-for-profit tax benefits - salary packaging up to $15,900 annually.
• Staff discounts at over 700 retail stores via Maxxia Rewards.
• 17.5% leave loading on paid leave.
• Career growth opportunities across our residential care and community services.

About You:
We're looking for someone passionate about driving quality and training in aged care. You bring:

• Proven experience in quality management or clinical leadership.
• A Registered Nurse with a Valid AHPRA registration and experience in quality management or aged care is preferable.
• Strategic and clinical planning skills, with an understanding of organizational behaviour.
• Expertise in change management and cultural change processes, with strong critical thinking.
• Ability to identify improvement areas and implement initiatives for better compliance and client satisfaction.
• Strong communication skills to deliver impactful, persuasive messages.
• Excellent relationship-building and interpersonal skills for sustainable outcomes.
• Collaborative within multidisciplinary teams.
• Adaptable to changing demands and priorities.

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

• Suffolk Park, Byron Bay
• Monday to Friday
• 11.5% Super + Not-for-profit tax benefits - salary packaging

We are looking for a full-time Maintenance Officer to join our maintenance team at our Patrick VC Gardens
This role will be to support and manage the team with labouring duties associated with general maintenance activities, to ensure the aged care home is always looking and operating at its very best.

Responsibilities Include

• Work as part of a dynamic team to provide reactive and planned preventative maintenance
• Work to established best practise and maintain homes to the highest standard
• Working in a Busy team environment with no day the same
• Working alongside contractors where relevant, ensuring all work carried out to compliance requirements
• Carrying out General maintenance and repairs; this may include patching & painting, replacing globes and all aspects of basic building maintenance
• Ensuring all paperwork, documentation and system processes are adhered to

Preferred Attributes

• Previous experience in a maintenance role, aged care preferable but not necessary
• Strong problem-solving abilities, attention to detail & excellent communication skills
• A current NSW driver's license
• Computer skills
• Ability to interact with the elderly residents on a day to day basis

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid RSL LifeCare Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

HomeCare - Team Leader

Location / Travel:

Offices based in Ramsgate & Galston

Employment Type:

Permanent, Full-time

Purpose of the Role
The Team Leader provides day-to-day leadership and supervision to a team of Home Care Support Workers. The role ensures every client receives high-quality, individualised and safe care, aligned with their personal goals, while fostering strong engagement and performance within the support-worker team .

Key Responsibilities

• Individualised Care: Build respectful relationships with clients, champion their dignity and preferences, and relay feedback that keeps support plans up to date .
• Integrated Care & Communication: Act as the conduit between corporate, clinical and field teams; host team meetings; keep accurate documentation; and model RSL LifeCare values .
• Effective Care & Quality: Oversee delivery of complex-care tasks, monitor client wellbeing, manage supplies, lead complaint resolution and support audit readiness .
• Safe Care & WHS: Drive a safety culture, ensure correct medication management, report hazards/incidents in Riskman and model sound professional boundaries .
• People Leadership: Buddy and mentor new staff, coordinate rosters, support performance reviews and assist with recruitment and disciplinary processes.

Key Working Relationships
Home Care Support Workers (direct reports); Community Services Manager; Home Care Coordinators; Registered Nurses; Workforce Planning; Clinical Governance; People & Culture; Risk & Compliance; WHS; plus clients and their families.

Essential Requirements

• Certificate III in Individual Support (Ageing or Disability) and medication-assist module CHCC305C (or equivalent).
• Proven community aged-care experience, including complex-care and medication support.
• Ability to consult and influence stakeholders; strong organisation, delegation and MS Office skills.
• Sound knowledge of Aged-Care Quality Standards, infection control, manual-handling and other safe-work practices.
• Compassion, empathy and commitment to client-centred care.

Desirable
Certificate IV in Individual Support, leadership experience, Mental Health First Aid, second languages and insight into veterans' needs .

Employment Prerequisites

• Right to work in Australia;
• National Police / NDIS screening;
• current First Aid & CPR;
• Australian driver licence and comprehensively-insured, road-worthy vehicle

Why choose RSL LifeCare?

• Purpose-driven work that makes a daily difference to veterans and seniors.
• Supportive leadership, ongoing training and clear pathways for career progression.
• Mileage reimbursement, not-for-profit salary packaging and an organisation that lives its values.

To Apply
Please select "Apply Now" and attach your resume and a cover letter outlining your availability and passion for the industry.

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

To find out more about RSL LifeCare, we invite you to visit our website at www.rsllifecare.org.au

Residential Care - Quality and Training Coordinator

• Make a Real Impact Every Day
• Competitive rates of pay
• Flexible working hours

Employment Type: Full Time
Contract Type: Permanent
Location: Hawks Nest


About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference in the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the Role:
As a Quality and Training Coordinator, you'll be at the heart of ensuring excellence in care delivery across our residential facilities. In this dynamic role, you'll lead quality assurance efforts and coordinate training programs to support staff development. Responsibilities include:

• Overseeing quality audits and compliance with organizational policies.
• Leading continuous improvement initiatives to enhance resident outcomes.
• Supporting and delivering staff training, ensuring adherence to mandatory training requirements.
• Working within a multidisciplinary team to provide guidance, ensuring best practice care standards.
  

Our Benefits:
RSL LifeCare offers a wide range of benefits, including:

• Not-for-profit tax benefits - salary packaging up to $15,900 annually.
• Staff discounts at over 700 retail stores via Maxxia Rewards.
• 17.5% leave loading on paid leave.
• Career growth opportunities across our residential care and community services.

About You:
We're looking for someone passionate about driving quality and training in aged care. You bring:

• Proven experience in quality management or clinical leadership.
• A Registered Nurse with a Valid AHPRA registration and experience in quality management or aged care is preferable.
• Strategic and clinical planning skills, with an understanding of organizational behaviour.
• Expertise in change management and cultural change processes, with strong critical thinking.
• Ability to identify improvement areas and implement initiatives for better compliance and client satisfaction.
• Strong communication skills to deliver impactful, persuasive messages.
• Excellent relationship-building and interpersonal skills for sustainable outcomes.
• Collaborative within multidisciplinary teams.
• Adaptable to changing demands and priorities.
  

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

We are currently recruiting for a Regional Nurse Educator to plan, coordinate, deliver and evaluate clinical education and competency-based skills assessments to the clinical teams across a portfolio of Residential Care facilities in Sydney and Regional Western New South Wales.

You will be part of a larger, supportive team consisting of four other regional educators, two clinical nurse consultants and a lead educator, all committed to providing evidence based best practice educational programs.

A bit about you:

• Currently registered with the NMBA as a Registered Nurse with no restrictions or conditions
• Hold a Certificate IV in Training and Assessment (or working towards completion) with an understanding of adult learning principles.
• Extensive knowledge of the Aged Care sector
• 5 years+ clinical experience including in aged care
• Previous experience in clinical teaching and/or developing clinical educational programs
• Compassionate approach and genuine interest in enhancing the skills and capability of the clinical workforce
• Excellent time management, planning and communication skills (verbal and written)
• Desirable: Post graduate qualification in clinical teaching and/or other related aged care qualification (or working towards completion)

To Apply:

• Please include both a resume and cover letter addressing how you meet the requirements of the role and why you are the right person for our communities! (no more than two pages)
• Applications close Friday 27th June, 2025

RSL LifeCare offers a range of benefits:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, Fitness Passport and more
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave
• Working with a supportive, committed and loyal team

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.