About Us:
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

About the role:
Reporting to the Chief Operating Officer, the General Manager Lifestyle and Community will be empowered to set the direction and lead the ongoing development of all lifestyle programs and services to meet the needs of veterans and seniors within our communities across Residential Care, Retirement Living and Home Care. This role will present the opportunity to:

• Develop a plan that delivers tangible improvements to lifestyle and community experiences, evidenced by metrics, including customer conversion, engagement and retention
• Drive innovation in the development of lifestyle programs to enhance the overall experience of our community members
• Design and implement operating models, programs and services that address health and ageing challenges, including new ways of using technology and new models of care and support
• Leverage data insights to build segmentation and a more tailored approach to delivering services and grow engagement
• Lead the ongoing development and delivery of training and education for customer facing employees to embed an enhanced community member experience
• Proactively identify the implications of relevant laws, regulations, standards and practices and identify and deliver service improvements that ensures RSLLC is ahead of industry requirements
• Mentor, coach and inspire Lifestyle and Wellbeing teams that delivers a focus on individual community member's preferences and abilities in the areas of leisure, lifestyle, wellness, and community engagement
• Demonstrate leadership qualities that build and develop a high-performing and highly engaged team - be an advocate for positive change

About You:
We are excited to hear from you about this role! We are looking out for:

• A depth of experience leading the development and delivery of lifestyle programs and services in a residential, healthcare and/or community setting
• Demonstrated ability to engage teams and key stakeholders to lead effective change across a multi-site organisation
• Demonstrated ability to make decisions which balance commercial outcomes, customer experience and risk mitigation
• Demonstrated knowledge and experience in rehabilitation techniques and delivering services that take into consideration the recipient's cognitive and physical abilities.
• Demonstrated success in designing, communicating and embedding operating models (systems, operations and governance) to improve the service delivery of care to others
• Experience in leading and motivating geographically dispersed teams
• Excellent verbal and written communication skills
• Previous experience working in the aged care sector will be highly regarded, as will tertiary qualifications in Health Services Management, Physiotherapy, Occupational Therapy, Exercise Physiology or related discipline.

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave

Join us today and see where it takes you tomorrow!
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

About Us:
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

About the role:
Reporting to the Chief Operating Officer, the General Manager Hospitality Services has responsibility for the direction and outcomes of all hospitality programs and services provided to community members of RSL LifeCare, including food service, laundry and cleaning. The role is responsible for leading innovation and ongoing development of programs and services with a focus on meeting the needs of veterans and seniors within our Home Care, Residential Care and Retirement Living communities. This role will present the opportunity to:

• Lead the strategic direction and supervision of food services, housekeeping (laundry and cleaning), and contractors to deliver tailored, responsive customer-focused care
• Engage in innovative development of new menus with a focus on providing choice, new and nutritional dining experiences for our residents clients and stakeholders
• Develop a high performing and engaged geographically dispersed team to provide high quality catering, cleaning & laundry services
• Ensure effective allocation of human, material, and financial resources to achieve planned goals and outcomes
• Ensure effective negotiation of contracts with outsourced suppliers, monitoring and managing them to agreed SLAs / KPIs
• Ensure compliance with Food Safety regulations, as well as Aged Care and HACCP standards

About You:
We would love to hear from you and we're looking out for:

• Experience leading the development and delivery of hospitality programs and services within a Healthcare, Aged Care or Hotelier organisation
• Demonstrated ability to lead change and sustain a high-performing team within a multi-site organisation
• Strong financial acumen with experience performing effectively against operational budgets across multiple locations
• Experience effectively managing compliance within a complex regulatory environment and knowledge of regulatory and compliance requirements applicable to hospitality services within the Aged Care sector
• Demonstrated ability to make decisions which balance customer experience, commercial outcomes and risk mitigation
• Experience in leading and motivating teams, managing performance and employee wellbeing

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave

Join us today and see where it takes you tomorrow!
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Residential Care - Cleaning Assistant

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Casual
Contract Type: Casual
Location: Narrandera

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.
At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
As a Cleaning Assistant at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your compassion is valued and your professional development is prioritised. You will have the opportunity to:

• Adherence to general cleaning schedule ensuring all areas area maintained at an acceptable level of cleanliness.
• Check and replenish supplies such as liquid soap, paper towels, toilet paper etc.
• Check supply of cleaning chemicals and fill containers as required.
• Spot clean spills
• Ensure safe handling and use of chemicals.
• Comply with relevant RSL LifeCare WHS policies, procedures, and reasonable instruction
• Maintain a safe work environment and take reasonable care for others' health and safety(including visitors, Community members, team members and contractors)

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $31,800 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion and empathy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience and teamwork
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible experience for our residents and support each other.
• Your ability to work efficiently and ensure compliance with quality and safety standards
• Australian Working Rights

Join us today and see where it takes you tomorrow!

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Residential Care - Catering Assistant

• Imagine a career filled with purpose and possibility

• Competitive rates of pay

• Fulfilling work that fits around your life

Employment Type: Casual
Location: Florence Price Gardens, Ballina

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
As a Catering Assistant at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment your compassion is valued and your professional development is prioritised. You will have the opportunity to:

• Work closely with the catering team and the Head Chef to provide high quality catering services for residents and their visitors
• Comply with Food Safety Standards
• Maintain a clean, efficient, and professional work environment; dishwashing and cleaning the kitchen, equipment and dining areas
• Demonstrate a customer service mindset when interacting with residents, their families and visitors
• Serve residents meals and snacks ensuring that the correct meals are served to residents with special dietary needs
• Build strong and productive relationships with your team to deliver a positive dining experience

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion and empathy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience and teamwork
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible experience for our residents and support each other.
• Your ability to work efficiently and ensure compliance with quality and safety standards
• Qualifications in catering and hospitality or related work experience are beneficial but not essential. We can help you learn and develop in the role.
• Australian Working Rights

Join us today and see where it takes you tomorrow!
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

• Salary packaging of up to $15,900 per year + $2,650 meal and entertainment allowance
• Permanent, Part-time role working Monday and Tuesdays
• Located at RSL ANZAC Village, Narrabeen

Employment Type: Part-time
Contract Type: Permanent
Location: Narrabeen

About Us:
At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:
We are looking for a Wellbeing Assistant to work at our 63 bed Residential Aged Care home to assist with the planning, implementation, and evaluation of activities and lifestyle programs.

• A fantastic outlook on life with a fun personality!
• Experience working in Lifestyle/Recreational Activities teams in Aged care/Disability/Community services desirable
• Cert IV in Leisure and Health or working towards one
• A sound understanding of aged care and the principles guiding this sector
• General computer skills
• Australian work rights

Our benefits:

• RSL LifeCare offers a range of benefits including:
• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Career opportunities across Residential Care homes and Community Services

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

• Registered Nurse casual positions available, providing you job security, flexibility and work-life balance.
• Shifts through the week to cover Nights
• Salary packaging opportunities upto $15,900 per year

Are you passionate Registered Nurse with a calling to provide exceptional care and support the elderly? If so, we have an incredible opportunity for you! We are hiring for our 120-bed aged care home located in Ballina NSW, .

As a Registered Nurse at RSL LifeCare, your benefits include above award pay, Not-for-profit tax benefits, rostered work with shift loadings, sponsorship opportunities and more.

You have the opportunity to make a meaningful impact on the lives of our residents while advancing your career in a profit-for-purpose organisation.

• Imagine a career filled with purpose and possibility
• Competitive rates of pay
• Fulfilling work that fits around your life

Employment Type: Part-time and Casual
Contract Type: Permanent and Casual
Location: Hugh Cunningham Gardens - Tura Beach NSW

About Us:
RSL LifeCare is a social purpose organisation, providing leading aged care, retirement living and veteran support services centred on making the significant transitions in life meaningful for veterans, seniors and their families.

In our communities, whether it's through our veteran-centric services, personal home care assistance, retirement villages or residential care homes, our integrated wellbeing and care solutions empower our veterans and seniors to live their best lives with confidence.

Our 110-year-old legacy lives on, with dedicated teams across over 60 sites in NSW and the ACT providing care and support to veterans and seniors with the greatest compassion.

Our purpose drives us every day: to enrich the lives of veterans and seniors.

About the role:
As a Catering Assistant at RSL LifeCare, every day you're empowered to make a meaningful difference to people's lives. Within our supportive work environment, your compassion is valued and your professional development is prioritised. You will have the opportunity to:

• Work closely with the catering team and the Head Chef to provide high-quality catering services for residents and their visitors,
• Comply with Food Safety Standards,
• Maintain a clean, efficient, and professional work environment; dishwashing and cleaning the kitchen, equipment and dining areas,
• Demonstrate a customer service mindset when interacting with residents, their families and visitors,
• Serve residents meals and snacks ensuring that the correct meals are served to residents with special dietary needs,
• Build strong and productive relationships with your team to deliver a positive dining experience

Our benefits:
RSL LifeCare offers a range of benefits including:

• Not-for-profit tax benefits - salary packing of up to $15,900 per year, additional $15,900 if you live and work in regional areas
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top-up on paid leave
• Career opportunities across Residential Care homes and Community Services

About You:
We are excited to hear from you about this role! We are looking out for:

• Your demonstrated compassion and empathy. Our teams have a passion for what they do and the impact they make to our residents and their families.
• Your excellent communication skills, both verbal and written to ensure the best possible resident experience and teamwork.
• Your teamwork. We enjoy working together with a highly skilled team to deliver the best possible experience for our residents and support each other.
• Your ability to work efficiently and ensure compliance with quality and safety standards.
• Qualifications in catering and hospitality or related work experience are beneficial but not essential. We can help you learn and develop in the role.
• Australian Working Rights.

Join us today and see where it takes you tomorrow!
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.