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    • Wyong, Australia
    • Permanent

    Posted July 4, 2024

    Veteran Centre Service Navigator

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living...

    • Wyong, Australia
    • Permanent

    Posted July 4, 2024

    Veteran Centre Service Navigator Apply Now

    Description

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

    We are seeking a Veteran Centre Service Navigator to join us at our new Wyong Veteran Wellbeing Centre. You will be the first point of contact for the centre and provide exceptional service and administrative support to all veterans and their families.

    You will also:
    • Be responsible for ensuring a high level of client satisfaction through effective communication and timely resolution of inquiries and requests.
    • Be the primary point of contact between clients and the organisation, you will demonstrate your expertise in client service and administration by managing incoming calls, emails, and walk-in clients with professionalism and efficiency.
    • Perform daily administrative tasks such as planning and coordinating events, managing the centres social media, assisting with workshops, functions, seminars and visitor meetings.
    • Monitor multiple calendars, handles correspondence or enquiries, and ensures timely follow-up on behalf of the Centre Manager.
    • Participate in internal and external working groups to achieve organisational objectives and outcomes for veterans and their families.
    About you:
    • Primarily, an empathetic, altruistic, and caring demeanour and approach, with a genuine passion for Veterans and their families.
    • Strong event management skills and experience
    • Ability to establish and build meaningful relationships internally and externally.
    • Excellent communications skills and attention to detail with proven administrative skills.
    Join RSL LifeCare because:
    • Competitive remuneration package and Not-For-Profit Salary Packaging ($15,900 tax free) and Meal & Beverage Benefits ($2,650 tax free)
    • Annual leave loading of 17.5%
    • Team-building activities, wellbeing days, and volunteering opportunities.
    • Personal and professional development support.
    • Collaborative and passionate team environment.
    To Apply:
    • Please include a resume and cover letter.
    • Closing Date is 24 July 2024. We will be interviewing candidates as applications are received.
    Our commitment to diversity:

    RSL LifeCare is committed to fostering an inclusive workplace. We acknowledge the importance of diversity, and actively strive to create an environment where all team members feel safe, respected, valued, and have equal opportunities for growth and success, regardless of their gender, age, ethnicity, cultural or linguistic background, gender identity, sexual orientation, or disability.

    We welcome and encourage applications from our diverse community, including serving members of the Australian Defence Force, veterans and families, and Aboriginal and Torres Strait Islander peoples. Our commitment to inclusion reflects our values and is key to achieving our purpose to enrich the lives of veterans and seniors.


    It is a mandatory requirement for a team member working in the Aged Care sector to have a valid RSL LifeCare Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role.
    • Thirlmere, Australia
    • Permanent

    Posted July 1, 2024

    Assistant in Nursing – Thirlmere

    RSL LifeCare Agris Hutrof House is looking for AINs to work at our 62 bed aged care home in Thirlmere, a short drive from Sydney. This role will see you...

    • Thirlmere, Australia
    • Permanent

    Posted July 1, 2024

    Assistant in Nursing – Thirlmere Apply Now

    Description

    RSL LifeCare Agris Hutrof House is looking for AINs to work at our 62 bed aged care home in Thirlmere, a short drive from Sydney. This role will see you supporting our elderly residents with activities of daily living, mobility support and person centred care to help them live their best life.

    On offer is ongoing rostered shifts throughout the week including weekends with shifts ranging from Mornings, Afternoons and Night duties.


    You have the opportunity to pick up shifts with penalty rates or work as a casual and take the casual loading of 25%.

    What are we looking for:

    • A genuine caring nature with demonstrated tolerance, patience and empathy for the elderly in the community
    • Demonstrated experience in caring for the elderly and/or vulnerable individuals in a residential/ group home setting and/or community is desirable
    • Certificate III in Individual support or similar- talk to us about traineeships
    • Australian work rights

    It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.


    Our commitment to diversity:
    We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

    • Condobolin, Australia
    • Permanent

    Posted July 1, 2024

    Quality/ AN-ACC Coordinator – Condobolin

    Rare opportunity to be part of our Leadership Team at William Beech Garden, CondobolinPermanent full time, Monday to Friday positionNot-for-profit tax benefits - Package up to $31,800 of your base...

    • Condobolin, Australia
    • Permanent

    Posted July 1, 2024

    Quality/ AN-ACC Coordinator – Condobolin Apply Now

    Description

    • Rare opportunity to be part of our Leadership Team at William Beech Garden, Condobolin
    • Permanent full time, Monday to Friday position
    • Not-for-profit tax benefits - Package up to $31,800 of your base salary to maximise take home pay

    RSL LifeCare William Beech Garden, Condobolin is currently hiring for a Quality/ AN-ACC Coordinator to support our elderly residents at this 50 bed aged care home. You will be a part of the homes leadership team, overseeing daily operations and care quality alongside the homes Care Manager and Facility Manager.

    This role will include producing daily updates to the homes leadership and care team on the quality of our care services and incident management, performing audits and surveys, Quality Indicators reporting, ANACC compliance monitoring and contribute to a culture of continuous improvement. This is an ideal role for someone looking for an entry level leadership position as you will be supported by the Care Manager, Facility Manager and RSL Lifecare Quality Team.

    To be successful for this role, you will have:

    • Tertiary qualifications in Aged Care
    • Skills in change management and cultural change processes and an ability to analyse and think critically
    • Strong ability to identify and implement areas for improvement initiatives to increase compliance levels and client satisfaction
    • The ability to plan and deliver communications that are impactful and persuasive with the intended audience
    • Strong desire to work as part of a team dedicated to providing resident focused care

    Your duties and responsible will include:

    • Supporting the Facility Manager and multidisciplinary team to identify and analyse data on identified indicators and areas of risk.
    • Review processes and documentation, and conduct audits, to identify gaps or trends and then implement staff education and continuous quality improvement initiatives in consultation with the manager and in line with best practice guidelines, organisational policies, and relevant legislation
    • Provide advice and support to Residential Aged Care staff around Aged Care Quality Standards requirements, work along the teams assisting in the resident assessment process
    • Lead set meetings on quality and compliance matters relating to your audit and reviews each month.

    We offer:

    • Great salary + NFP salary packaging - $31,800 tax free plus $2650 meal & entertainment
    • Career Development & Progression Opportunities across RSL LifeCare Facilities
    • A supportive team environment, stable employment, ongoing training & development

    ​​​It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

    Our commitment to diversity:
    We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Posted December 18, 2017

Positions available

Posted December 18, 2017

Positions available 2091

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Are you ready to explore a new operations role with extra benefits?

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Search for an operations role at an RSL LifeCare Residential Aged Care facility in the Southern NSW region. Take a look at all our current positions here.

1. 100% funding on participating certifications

Undertake a participating certification through the RSL LifeCare Earn and Learn Incentive Program1 and you could be eligible to have your learning fully funded.

2. Cash bonus of up to $1000 (less income tax).

Through the RSL LifeCare Sign-on Bonus, you could be eligible for two split payments of $500 (less income tax), when you start a new role with us.

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