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Welcome to RSL LifeCare’s AIM Program

The AIM Program is a new model of care for RSL LifeCare. It has three main pillars: 1. Relationship Centred Care, 2. Dining Experience and 3. Lifestyle and Leisure. In each of these areas the focus is on building relationships between residents and their care teams, providing choice, enhancing confidence, a sense of well-being and embracing individuality. By strengthening the close relationship between our residents and their carers, everyone wins – our residents, their families and our carers.

The AIM Program is currently rolling out across the organisation, hand-in-hand with training for all staff involved. This is a two-year project. It is the first time we have a single unified model of care across our services that supports consumer choice and dignity and also enables us to meet the requirements of the new Aged Care Quality Standards which will be in place from 1 July.

Watch our video to hear for yourself about this exciting new program.

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